Terms of sale

In force from 11 August 2026. Last changed: 10 November 2026.

These terms apply to the purchase of the two paid products of the service: the Numerological and Kabbalistic Reading and the Natal Chart Reading (together, “the Readings”). The free tools require no purchase and no account. This is a translation of the Italian text, which is the one that governs.

Who sells

HAWKSERVICE — Via del Sarago 1, 97016 Pozzallo (RG), Italy — VAT IT01734340886 — [email protected].

For anything concerning an order: [email protected].

What you buy

The Numerological and Kabbalistic Reading is a PDF document, prepared from the name and date of birth you give when ordering. It contains ten chapters — one on how your numbers fit together, one on the guardian angel among the 72 names of the kabbalistic tradition, the rest on the numbers of the numerological chart — plus a summary table of the numbers.

The Natal Chart Reading is a PDF document, prepared from the date, time and place of birth you give when ordering; the name is not asked for. It contains seven chapters, each about one question (how you meet the world, what makes you feel safe, how you love, how you work, the patterns that return, plus an opening and a closing chapter), and the list of the positions in the chart. Without the time of birth the chart has no ascendant and no houses, and the document says so.

The Readings combine our calculations and original content with personalised texts automatically produced using artificial intelligence tools, based on the data you provide. The meanings of numbers, angels and chart positions are written by us. This preparation process is also described in the document and in the privacy notice.

What they are and what they are not. The Readings are material for personal reflection and entertainment. They are not medical, psychological, legal, financial or any other professional advice, they are not a diagnosis, and they do not replace a professional opinion. We do not promise, and could not promise, any specific outcome.

Price

The price is the one shown on the purchase page at the moment you place the order, inclusive of VAT where due. We deliberately do not repeat it here: a price written in two places is a price that sooner or later diverges, and the purchase page is the one that counts.

You pay once. There is no subscription, no automatic renewal and no later charge.

How the contract is concluded

You fill in the form with the birth data the product asks for — and, if you have no account, with your email — and are taken to Stripe’s payment page. The contract is concluded at the moment the payment succeeds, and preparation of the document starts from there.

If the payment does not succeed, nothing is concluded and nothing is charged.

If you buy without an account, once the payment succeeds we create one with the email you gave and send you the password by email; you can change it whenever you like with “Forgot your password?”. If that email already has an account, the Reading goes there and we send no new password. Without a successful payment we create no account.

If you have already bought an identical Reading — same person, same data, same reference year — we tell you and do not charge you twice: you get back the one you already have, in your account.

Delivery

Preparation usually takes about ten minutes. You do not have to stay on the page: as soon as the document is ready an email reaches you, and you find it in your account anyway.

The PDF stays downloadable from your account for the period shown on the purchase page (currently 30 days). After that term the file is genuinely deleted: that is what we declare in the privacy notice and it is what we do. The calculations remain, so we can always regenerate the document if you need it again.

We recommend saving a copy on your own device.

Right of withdrawal

You have fourteen days to change your mind, starting from the conclusion of the contract, and you owe us no explanation.

The law would let us ask you to give that up: the Reading is digital content not supplied on a tangible medium and it is delivered immediately, and in such cases art. 59(1)(o) of the Italian Consumer Code (Legislative Decree 206/2005, implementing Directive 2011/83/EU) makes the right lapse if you expressly accept that before the purchase. We have chosen not to ask. The fourteen days stay yours even after you have downloaded the PDF.

To withdraw, write to [email protected] within the fourteen days. We refund the full amount within 14 days of your request, using the same means of payment you used, at no cost to you.

A refund does not delete a document already delivered: you can keep the copy you downloaded and, if the PDF has not yet expired, continue downloading it from your account until its scheduled expiry.

Legal guarantee of conformity

Withdrawal is not the only thing protecting you: there is also the legal guarantee of conformity. As a consumer you are entitled, under Legislative Decree 170/2021 implementing Directive (EU) 2019/770, to receive digital content that conforms to what was described: if it does not, you may ask for conformity to be brought about and, where that is impossible or does not happen within a reasonable time, for a price reduction or termination of the contract with a refund.

Examples of a lack of conformity: a document that never arrives, that arrives unreadable or incomplete, or that was prepared on data other than the data you gave.

The included rewrite

On top of your statutory rights, and without replacing them, the Reading includes the number of rewrites shown on the purchase page (currently one): if the text does not convince you, we make it again with a fresh round of writing, at no cost. It is a commercial guarantee we give, and it limits nothing of the above.

If the second version does not convince you either, write to us: we will talk it through.

Invoicing

The receipt or invoice is issued under Italian tax rules. If you need an invoice made out to a business, write to us within ten days of the purchase with the details.

Complaints, applicable law and jurisdiction

For any problem, the first route is to write to [email protected]: we answer everyone, and at this order volume we answer personally.

The contract is governed by Italian law. If you are a consumer resident in another European Union country, the more favourable protections of the law of your country of habitual residence continue to apply.

For disputes, the competent court is that of the consumer’s place of residence or domicile, where situated in Italy, under art. 66-bis of the Italian Consumer Code. You may also turn to an alternative dispute resolution body among those listed in the official registers. The European ODR platform is no longer indicated because it ceased operating on 20 July 2025.

If we change these terms

The terms that apply to your order are the ones published at the moment the order is placed. A later change does not affect purchases already concluded.